1. During this pandemic, How the brand like a football team think should improve its customer retention marketing. Recommend the steps that this brand needs to take to strengthen its digital CRM in order to keep its customers!
2. Explain why a lot of people still think that social media marketing and content marketing are the same things. Find a brand that has succeeded in its social media marketing, then find another brand that has succeeded in its content marketing. Explain why both brands were successful in their efforts.