During your weekly meeting with Dr. Jones, he expressed his concerns regarding the decline in patient appointments, due to no-show's and is worried about how this will impact practice revenue. He would like for you to research the percentage of no-show's the practice currently has and come up with a plan to help reduce and manage no-show's in the practice. 1; what ratio would you use to find out how the no-show's affect the practice? Explain why. 2; what has your personal experience been with no-show policies in Medical practices? 3; what steps could you take to help reduce the number of no-show's in the practice to increase patient revenue?