E10-20 ldentifying Balanced Scorecard Perspectives [LO 10-3] ldentify which perspective(s) of the balanced scorecard each of the following critical success factors relates to by choosing "Yes" in the appropriate cell. Each success factor could relate to more than one category. (Select 'No' in the inappropriate cells.) Balanced Scorecard Perspective InternalLearning and Business Critical Success Factor Financial Customer Growth Contribution Margin by Product Quality Employee Empowerment Information Systems Capabilities New Markets Product Innovation Productivity