Each day, a FedEx competitor processes approximately 65,000 shipments. Suppose that they use the same Service Quality Index as Fedex and identified the following numbers of errors during a 5-day week (see the "FedEx Measuring Service Performance box). These values are hypothetical and do not reflect any real company's actual performance 140 282 Description Weight Number of Errors Complaints reopened 3 Damaged packages 10 19 International 1 105 Invoice adjustments 1 Late pickup stops 3 214 Lost packages 10 3 Missed proof of delivery 1 23 Right date late 1 749 Traces Wrong day lite 11 Compute the Service Quality Indicator by finding the welated sum or errors as a percentage of total shipments. Do not round intermediate calculations. Round your answer to three decimal places. Service Quality Indicator (SQ)