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Earlier in the year, the Randy Company began a quality improvement program.The program was successful in reducing scrap and rework costs.To help assess the impact

Earlier in the year, the Randy Company began a quality improvement program. The program was successful in reducing scrap and rework costs. To help assess the impact of the quality improvement program, the following data was collected for the current year and prior years:

Last year

current year

Sales

$5,000,000

$5,000,000

quality training

6,000

9,000

material inspections

15,000

12,000

Scrap

80.000

60.000

Redo

15,000

12,000

product inspection

25,000

30,000

product warranty

150.000

120,000

Required:

a.

Calculate each category of quality costs as a percentage of sales for each year.

prevention costs

Evaluation costs

Internal failure costs

External failure costs

b.

How much has profit increased as a result of quality improvements?

C.

If quality costs can be reduced to 2.5 percent of sales, how much additional profit would result?

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