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EASE STUDY 2 Elena1 the front ofce clerk has asked you for an urgent appointment to see you. [in arrival to the meeting. Elena explains

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EASE STUDY 2 Elena1 the front ofce clerk has asked you for an urgent appointment to see you. [in arrival to the meeting. Elena explains to you that her supervisor in front ofce frequently makes silent ofiensiye remarks and has stalked her on multiple occasions after work. It also seems that he rosters her for the same shifts when he is rostered on. [T he document HR manual template may be referenced for this case study} 1. What appears to he the nature of complaint here?l 2. Which procedure should he followed to receive a complaint like the one from Elena 3. Write a standard operating procedure that can be used to investigate a complaint, including actions for e.g. EEtZtI and sexual harassment matters. 4. Which legal responsibilities do have in your capacity as a manger in this instance

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