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Ebay builds _______________through mechanisms such as a feedback system that enables buyers and sellers to rate one another, discussion boards that build a sense of

Ebay builds _______________through mechanisms such as a feedback system that enables buyers and sellers to rate one another, discussion boards that build a sense of community among site users, and regular all-day focus groups with representative buyers and sellers. a. external adaptations b. disclosure mechanisms c. goodwill d. internal integration e. culture strength

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