Question
e-commerce includes all of the following except: (a) e-business processes, such as extranet access of inventory databases (b) Intranet access of customer relationship management systems
e-commerce includes all of the following except:
(a) e-business processes, such as extranet access of inventory databases
(b) Intranet access of customer relationship management systems by sales and customer service reps
(c) Customer collaboration in product development via e-mail exchanges
(d) Acceptance of payments through ATM networks
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Introduction to Hospitality
Authors: John R. Walker
6th edition
013281465X, 978-0132814652
