Eden airlines is a growing airline company so it is necessary for them to have an issues management process. So how can an airline company, develop this process and what model should they build on systematically such as recommending them about crisis prevention and creativity in identifying and managing issues? How can the scanning approach help them to implement these two recommendations? 

 

What could be the two potential crises that they will face in monitoring section such as cost of fuel and the pandemic and if so then why should Eden prioritize them?