Editing Challenge 4 to: Ryan Karacia From: Amanda Wilmot

Editing Challenge 4 To: Ryan Karacia From: Amanda Wilmot Subject: Launching Successful Elnployee Suggestion Program Ryan: Because you recently asked me to provide ideas for encouraging einployees to make suggestions, I am delighted to submit the following. You noted that a high level of einployee engagement is linked to increased profitability, productivity, retention. I agree totally! After conducting research and interviews, I came up with the following ideas on how to start such a program: Obtain senior management buy-in. To make any suggestion program successful, we must first gain the support of the CEO and all upper management. They must get behind the program and help communicate why it is important to employees as well as to the business. Develop a promotion. Next, we must give the program a name and create initial buzz with a fun launch. perhaps including a party. Agree on incentives. basic fundamental of any suggestion program is the right mix of incentives to encourage einployees their ideas. Some einployees respond to cash prizes; others like perks such as a month of free parking near the front door. One company found that a hand written thank you message from a manager or a mention on the intranet provided sufficient reward for ideas that were good. Educate employees. The program will never be successful if we are not able to train einployees about what types of ideas are sought. A pilot program would be a good idea. Set up a review team. All key departments need to be represented with members to review evaluate them as I have many more incredible ideas for launching a suggestion program because I feel that such a program could be very successful for our organization. May I make an appointment to discuss these ideas with you farther? I suggest that we seriously consider to launching a suggestion program. Best, Amanda Wilmot District Manager