Effective leaders do not need a high degree of knowledge about the company, industry, and technical matters. (2.5 Points) True False 2.Pat manages the customer care department of her firm. She is very happy with her team of 15 customer care executives who've all been consistently performing well. Customer feedback was impressive and Pat is planning to give them good bonuses this time around. As a manager, Pat believes it is important to let your subordinates know when you are happy with their work. She does so, and also calls a meeting to discuss what they can do to improve further. Pat is using communication for ............. (2.5 Points) negotiation motivation expressing emotion decision making 3.In what type of organizational structure is empowerment most crucial? (2.5 Points) simple team-based functional bureaucratic 4.In highly formalized organizations, employees have more discretion in how they do their work. (2.5 Points) True False 5.Sales responsibilities divided into the Southwest, Midwest, southern, northern, and western regions would be an example of what type of departmentalization? (2.5 Points) process product geographic outcome 6. Population growth and economic growth are the two most important factors contributing to the increase in greenhouse gas emissions. (2.5 Points) True False