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Effective nonverbal communication in business is important because:It is more important than verbal communication It is required by law It impacts how messages are received
Effective nonverbal communication in business is important because:It is more important than verbal communication
It is required by law
It impacts how messages are received and understood
It is easier than verbal communication
Question
Points
Eye contact is universally interpreted the same way in all cultures.
True
False
Question
Points
In professional settings, tattoos in Japan:
Are widely accepted
Are mandatory
Are often stigmatized and covered up
Have no specific cultural implications
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Points
The use of hand gestures in communication is a part of:
Vocalics
Kinesics
Haptics
Proxemics
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Points
Proxemics is the study of:
Personal space and its use in communication
Body language
Vocal cues
Dress and appearance
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Points
Vocal tone is irrelevant in conveying a message's emotional content.
True
False
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Points
Which of the following is an example of proxemics adapters?
Clothing, color theory
Cadence, and rate of speech
Distance and Olfactory considerations
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Points
In Latin American cultures, personal space during communication is generally:
Much larger than in North America
Closer than in North America
The same as in Asian cultures
Not a consideration in business etiquette
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A handshake is a universally accepted form of greeting in all cultures.
True
False
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In some cultures, smiling may be used to hide negative emotions.
True
False
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Understanding body language is only important in Western cultures.
True
False
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Points
Hand gestures can vary in meaning across different cultures.
True
False
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Points
Cultural differences have a significant impact on nonverbal communication.
True
False
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All cultures perceive physical touch in the same way in a business context.
True
False
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Points
Which of the following is considered a professional dress in a business environment?
Brightly colored clothing
Conservative colors like navy, black, or gray
Casual wear like tshirts and jeans
Sportswear
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Points
Nonverbal communication includes:
Only facial expressions
Only body language
Body language, facial expressions, tone of voice, physical space, and touch
Only tone of voice
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Points
Maintaining eye contact in a business communication conveys:
Disinterest
Aggression
Attentiveness and respect
Disrespect
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Points
In the United Arab Emirates, modest dress in the workplace typically includes:
Thobe for men and abaya or hijab for women
Formal business suits
Brightly colored casual wear
Traditional Western attire
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Points
Paralanguage can aid in:
Reducing the clarity of a message
Enhancing the clarity of a message
Always indicating dishonesty
Making communication less efficient
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Points
Nonverbal communication is less important than verbal communication.
True
False
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Points
The way individuals dress in a business setting does not affect others' perceptions of them.
True
False
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Points
In terms of dress and appearance, being mindful of cultural norms can:
Diminish one's personal style
Help build trust and rapport in international settings
Be ignored in most business contexts
Lead to miscommunication
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Points
Standing too close to someone during a conversation is universally comfortable.
True
False
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