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El cuadro de mando integral proporciona un plan de accin para lograr el xito competitivo al centrar la atencin de la direccin en los factores

El cuadro de mando integral proporciona un plan de accin para lograr el xito competitivo al centrar la atencin de la direccin en los factores crticos de xito. Cul de las siguientes no es una de las perspectivas del negocio en las que los factores crticos de xito se agrupan comnmente en el cuadro de mando integral?

A) Estrategias comerciales de la competencia

B) Desempeo financiero

C) Procesos comerciales internos

D) Aprendizaje e innovacin de los empleados

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