Elijah works in a bank's IT department. They are planning to upgrade an essential business application that is used by employees and customers. Predict what would happen if bugs were encountered and the system was down for more than 48 hours. a. Employees would take time off until the issue is resolved. Customers would be less affected. b. Employees would enable workarounds and maintain productivity. Customers would have negative financial effects. c. Employees would rely on the IT department working tirelessly to resolve the issue within 48 hours, as promised. Customers would not be less affected. d. Employees would lose focus and productivity would be reduced. Customers would not have access to the application