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Elisa was not selected for an interview for the director of Training position, despite her qualifications and performance in her current role. ROOT PROBLEM ANALYSIS

Elisa was not selected for an interview for the director of Training position, despite her qualifications and performance in her current role.

ROOT PROBLEM ANALYSIS Because the VP of Sales, who is responsible for hiring for the position, determined that she lacked sufficient direct experience in sales at Kium. The VP of Sales may believe that familiarity with Kium's specific sales processes, culture, and client base is essential for success in the director of Training role focused on Sales department training. Potentially, the VP of Sales may perceive a higher risk or uncertainty in hiring someone without specific experience at Kium, fearing a potential learning curve or challenges in adapting to the company's unique context. The company culture may highly value internal experience, emphasizing a belief that candidates with direct knowledge of Kium's operations are better positioned to contribute effectively and quickly in a leadership role. This preference may stem from a belief that internal candidates have a deeper understanding of the company's values, processes, and relationships, leading to quicker assimilation and alignment with organizational goals.


From the root problem analysis, please generate two best recommendations.

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