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Elizabeth Burke has identified some additional questions she would like you to answer. Are there significant differences in ratings of specific product/service attributes in the
Elizabeth Burke has identified some additional questions she would like you to answer.
- Are there significant differences in ratings of specific product/service attributes in the 2014 Customer Survey worksheet?
- In the worksheet On-Time Delivery, has the proportion of on-time deliveries in 2014 significantly improved since 2010?
- Have the data in the worksheet Defects After Delivery changed significantly over the past 5 years?
- Although engineering has collected data on alternative process costs for building transmissions in the worksheet Transmission Costs, why didn't they reach a conclusion as to whether one of the proposed processes is better than the current process?
- Are there differences in employee retention due to gender, college graduation status, or whether the employee is from the local area in the data in the worksheet Employee Retention?
- Conduct appropriate statistical analyses and hypothesis tests to answer these questions and summarize your results in a formal report to Ms. Burke.
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