Email response to this. Thank you for the thought and effort you're putting into managing the program risk to achieve our objectives. I agree with your risk responses, however the workshop's environmental resource usage is a larger issue and I would like to give it some more thought. I think we need to seek advice from an external consultant. Please continue with the other two actions. I recommend using a free survey tool (such as SurveyMonkey) for the questionnaire. Extend the questionnaire to all aspects of the program - we can send it to all our clients. Also, make sure you use our business Job Description Template when creating the job description. This role should assist in general program administration to free up time for another staff member to focus on the e-book. Kind regards CEO