EMAIL TO MANAGER/OWNER - PROVIDE AN UPDATE ON PROGRESS.analyzing

To:

From:

Date:

Subject

Address an email to the Owner, explaining your progress with the development of the customer service procedures.

Ensure you mention that a copy is attached

Summarise the key changes and the date they will take effect

How these procedures will improve customer service outcomes

How you will deal with any issues/disputes

Describe how you will be monitoring and analysing the effectiveness of these procedures.

Regards,

Your name