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Email Writing Task: Customer Service Response Background: You are a customer service representative at Tim Horton. A customer, Jose Mann, has recently sent an email
Email Writing Task: Customer Service Response Background: You are a customer service representative at Tim Horton. A customer, Jose Mann, has recently sent an email complaining about a problem with a newly introduced snack" "Garlic Herb Pastry". Jose is upset because this is causing some allergic reactions. He is planning to complain to the top management. Your Task: Write a response to Jose Mann. Your goals are to address the complaint, provide a solution, and ensure customer satisfaction. Your email should reflect the company's commitment to quality service while resolving the issue efficiently. This topic was locked Nov 16 at 11am
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