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Emotions and moods have been widely studied in organisational behaviour and they have important implications for managerial practice. What is the difference between emotions and

Emotions and moods have been widely studied in organisational behaviour and they have important implications for managerial practice.

  • What is the difference between emotions and moods?
  • What is emotional labour? (Use an example to explain)
  • Explain how theories of emotions and moods can be applied to organisational behaviour.

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