empathetically.

3. __________is a subjective state of mind triggered by a certain stimuli or events

which occur in the environment. It is a reaction to a certain event that

happens.

4. The term Emotional Intelligence - EQ or EI was created by two researchers

Peter Salovey and __________.

5. There are seven universal emotions which includes: surprise, sadness,

disgust, __________, fright, anger, and contempt.

6. The intensity of emotion from least to strongest are classified into mild,

moderate, or __________.

7. There are eight basic emotions presented in opposites such as: Joy- Sadness,

Anger-Fear, Trust-Disgust, and __________.

There are five essential elements of emotional intelligence. Self- awareness-

knowing what one is feeling at any given time and understanding the impact those

moods have on others.

8. __________ - controlling or redirecting one's emotions; anticipating

consequences before acting on impulse.

Motivation-utilizing emotional factors to achieve goals, enjoy the learning process

and persevere in the face of obstacles.

9. __________ - sensing the emotions of others.

10.__________ - managing relationships, inspiring others, and inducing

desired responses from them.