Empathy is an Emotional Intelligence component that is critically important for how you navigate conflict in your personal lives and in business. It is crtical to successful negotiating, a cornerstone of professional sales. according to the article 》How to Use Empathy to Negotiate: 3 Types of Empathy》 and think about how you personally employ empathy across cognitive, emotional and compassionate constructs. And, then think about how you use empathy in negoatiating, whether it is in business, or in relationships with family and friends.