Employee involvement is one of the key areas in a balanced scorecard that theoretically should have goals,
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https://www.retailtouchpoints.com/topics/store-operations/workforce-scheduling/employee-empowerment-plus-flexibility-and-tech-help-neiman-marcus-decrease-turnover-20
https://news.ncsu.edu/2022/04/when-empowering-workers-can-backfire/
Related Book For
Accounting for Decision Making and Control
ISBN: 978-0078025747
8th edition
Authors: Jerold Zimmerman
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