Employee: Lisa Fertil

Job Title: CSA

Date: March $1,2024$

Management: Lana & Yolanda

$1.$ Attendance Issues:

$$ Lack of urgency upon arriving at work by spending long period of time in the breakroom for more than $5$ minutes. This behavior is unacceptable and shows lack of respect for the team.

$$ Tardiness is a major concern.

$2.$ Attendance Expectations:

$$ Arrive to work on time.

$$ Before clocking in ensure that you are in proper uniform include but not limit to$,$ apron, name tag and hairnet.

$3.$ Goals and Objectives:

$$ Improve punctuality by reducing tardiness within the next $30$ days.

$$ Prompt, consistent attendance is essential for the efficient operation of our business and for providing excellent customer service.

$4.$ Support and Resources:

Manager on Duty, Knowledgebase, MyWawahub, and Associate Service Center $1800-444-9292.$

$5.$ Monitoring and Feedback:

Progress and providing feedback to the employees. Monthly check$-$ins, $60-$day evaluations.

$6.$ Consequences:

Call off, unless otherwise excused as described in the policy, will be counted as a full occurrence for disciplinary action. This includes Performance and attendance disciplinary action.