EMPLOYEE SATISFACTION SURVEY RESULTS ERCENT FAVORABLE RESULTS SURVEY QUESTIONS FOCUS AREA Current Year Two Years Ago Four Years Ago Constantly strives to provide value to our clients and customers CLIENT/CUSTOMER 90 89 91 My company cares about its employees COMPANY & STRATEGY 60 70 75 My company cares about its customers COMPANY & STRATEGY 75 76 I believe the company mission and vision drive the decisions that are made COMPANY & STRATEGY 71 My job makes good use of my skills and abilities JOB SATISFACTION I am very satisfied with my job JOB SATISFACTION My supervisor shows appreciation for the work that I do JOB SATISFACTION My pay is competitive with others places that I could work JOB SATISFACTION I am proud to be a part of this company JOB SATISFACTION Iam proud to tell my friends and family that I work here JOB SATISFACTION Recognizes employees based on merit, i.e., accomplishments, successes. RECOGNITION & PRAISE I feel encouraged to come up with new and better ways of doing things RECOGNITION & PRAISE My work gives me a sense of personal accomplishment RECOGNITION & PRAISE When people work extra hard to meet our goals they are rewarded accordingly REWARD & RECOGNITION My Supervisor takes the time to praise those who do an excellent jok REWARD & RECOGNITION I have received the training I need to perform my job responsibilities TRAINING & DEVELOPMENT My Supervisor talks with me to help me determine my training and development goals TRAINING & DEVELOPMENT Maintains working conditions that are safe WORKING CONDITIONS Maintains working conditions that are clean and orderly WORKING CONDITIONS Respects the dignity and diversity of all employees WORKING CONDITIONS Committed to helping employees fulfill their family and other responsibilities WORKING CONDITIONS Provides leadership who act in just and ethical ways WORKING CONDITIONS Provides employees with a sense of fulfillment and purpose in their jobs WORKING CONDITION Provides employees with a sense of security in their jobs WORKING CONDITIONS Provides employees with fair compensation WORKING CONDITIONS Promotes an environment in which employees feel free to make suggestions and complaints WORKING CONDITIONS Provides an inclusive environment where each employee is considered as an individual WORKING CONDITIONS I have the tools and resources to do my job well WORKING CONDITION In my job I have clearly defined quality goals WORKING CONDITIONS When I am having difficulty my Supervisor is there to support me so I do not feel abandoned WORKING CONDITION My Supervisor gives me useful information on how I can improve my job performance WORKING CONDITIONS My Supervisor lets me know where I stand and what is expected of me ORKING CO I trust my supervisor WORKING CONDITIONS