Employees have different skills and abilities so that they can perform more types of tasks. The workflow doesn't stop when one employee is gone. Open office spaces encourage employees to meet coworkers and to see how products are made, start to finish. Customers are invited to the workplace to meet employees and talk about their needs, wants, and suggestions for products. Employees decide for themselves where and when they will work, depending on what type of workspace they need for that particular task. Justin left his department's annual customer service review meeting frustrated because his boss suggested that one of his coworkers got better customer ratings than he did. The truth of the matter is that, although his coworker had better ratings this month, Justin's ratings were better for the rest of the year. [ Choose ] Recency Moral Awareness Citizenship behavior Personal Aggression - Harassment Personal Aggression - Abuse Pay satisfaction Political Deviance - Incivility Anchoring Task Variety Promotion satisfaction Task Significance Coworker Political Deviance - Gossiping Ethical Behavior Autonomy Task Identity Work Itself Match the following descriptions or scenarios with the appropriate concept or term. Each correct match is worth 1.5 Points. Since Crossroads is a consulting firm that makes a living out of knowing the trends in different markets, they are pretty on top of things in terms of market rates for salaries, etc. In the beginning you get paid reasonably well compared to our competitors, but the true pay-off is in the ability to rise up the ladder quickly to where they make the big bucks. Everything is pretty structured here, so you'll know just what to do to make that happen if you want it. Ashley needs to hire a new employee and is contemplating where to set the salary in the advertisement. To explore a topic she learned about in her organizational behavior class, Asthley decides to conduct a mini- experiment: She gave the advertisement to five employees, each with a different salary listed, and asked them where they think the salary should be set. The result? The estimates were highly influenced by the different salaries listed. Generally, the people here are pretty quick. The consulting teams tend to have a work hard, play hard philosophy - you know? We spend late nights in the office, but we have fun together. Bullying the new guy by shooting spitballs at him while he's sitting at his desk