Your supervisor comes to you and says, that as a company, you're facing multiple communication challenges. Since transitioning to a remote workforce, communication has been extremely poor. Specifically, employees aren't communicating who is doing what, and now clients are complaining because of gaps and duplication of service. Beyond this, staff members report feeling disconnected which means that morale and motivation are at an all-time low.

Your supervisor has come up with a solution to this problem - everyone in your company will now use a centralized, video conference app called Zoom so staff can update each other on their tasks to avoid omissions and duplications. Your supervisor believes this will help solve all problems - employee miscommunication, low employee morale, and lack of motivation.

Your challenge is to respond to your supervisor's recommendation. You disagree with them. After taking a course on Managerial Communications (MOG 1003), you believe there is a better communication channel to improve overall communication in your workplace. You've read about this phenomenon called "quiet quitting" and you know from experience that nearly all employees experience what's called "video call or Zoom fatigue" where users "tune out" after a period of time in Zoom. You worry that employees will resist the forced connection your supervisor is hoping to establish.

based on the scenario answer the following:

1.please identify your secondary audiences (please list 2)

2.What communication channel would you use to explain your concerns about selecting Zoom as a preferred channel to resolve internal communication issues with staff? For example, is it best to initiate this conversation with your supervisor in person, on the telephone, via email, or another channel? Please explain your preferred selection. (2 pts

3.What other limitations or issues might employees face when forced to connect via Zoom? Please identify 2 disadvantages and then explain how users could overcome these disadvantages or challenges. (4 pts)

4.What would you do to resolve the related communication problems created by the transition from in-person to remote work in this case? Why is this alternative solution better than the one proposed by your supervisor? (2 pts)

5.please revise this defensive statement so that it becomes supportive: "Zoom is a terrible communication channel. Your idea will never work!" (2 pts

6.Please identify the communication channel you think is best in this case and explain why by describing 3 advantages of your preferred medium. (3 pts)

7.please identify a condition under which you would use the direct approach in this scenario (1 pt).