• Employees tend to resist control and sometimes break the rules. Give examples of things you or others have done to resist controls.
• Why do employees break the rules?
• Do you think self-interest, entitlement, or narcissism are common reasons for non compliant behavior?
• Is there ever a time when it's ok to break rules or not comply with policies?
• What is the root cause of "the rules don't apply to me" syndrome? How should you manage this type of worker?
• How do you think organizational culture affects employee resistance or adhering to rules and policies?