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Potential employers are clients in the truest sense of the word as the service we intend to market to them, is ourselves. In this assessment,

Potential employers are clients in the truest sense of the word as the service we intend to market to them, is ourselves. In this assessment, you will have the opportunity to communicate to potential clients (employers and industry representatives) in a real networking environment using the techniques covered in this unit. You are required to reflect on your experiences below.

Professional Networking Event – Reflection Assessment

List 3 networking contacts you made on the night including their name and contact details (e.g. e-mail / telephone etc)

How could they benefit your future career? (15%)

1.

How could this contact benefit your future career?

2.

How could this contact benefit your future career?

3.

How could this contact benefit your future career?

Apply formal and informal conversational styles with clients (25%)

Describe in detail one client interaction at the networking evening and the type of language used e.g. formal or informal. Why did you choose this type and how effective was it in building rapport?

Demonstrate politeness and protocols to build client rapport (25%)

Using a different client interaction, outline how you used politeness and protocols with a client at the networking event. Think about:

· Listening without talking (non-verbal cues in client politeness)

· Verbal cues in client protocols and politeness

· Making a graceful exit

Develop client rapport with social conversation and small talk (35%)

Finally, with a third client interaction, how did you build rapport? Include discussion with reference to one or more of the techniques of: ice breakers, social conversation / small talk, breaking into a group conversation and using group dynamics.


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