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Enterprise Systems include pan - organisation Enterprise Applications ( EA ) , Enterprise Resource Planning ( ERP ) systems, Customer Relationship Management ( CRM )
Enterprise Systems include panorganisation Enterprise Applications EA Enterprise Resource Planning ERP systems, Customer Relationship Management CRM systems, Supply Chain Management SCM systems, Decision Support Systems DSS Executive Support Systems ESS and Transaction Processing Systems TPS
Describe a Transaction Processing Systems TPS and its role in a large company. Marks
List two operational advantages a TPS could offer a large, globallydistributed sales and manufacturing business. marks
List two operational disadvantages a TPS could impose on a large, globallydistributed sales and manufacturing business. marks
Explain how data from TPSs can be incorporated into Business Analytics packages.
Include discussion of shortterm operational insights, and longerterm, strategic impacts the analytics would yield. Marks
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