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Enterprise Systems include pan - organisation Enterprise Applications ( EA ) , Enterprise Resource Planning ( ERP ) systems, Customer Relationship Management ( CRM )

Enterprise Systems include pan-organisation Enterprise Applications (EA), Enterprise Resource Planning (ERP) systems, Customer Relationship Management (CRM) systems, Supply Chain Management (SCM) systems, Decision Support Systems (DSS), Executive Support Systems (ESS) and Transaction Processing Systems (TPS).
Describe a Transaction Processing Systems (TPS) and its role in a large company. (4 Marks)
List two (2) operational advantages a TPS could offer a large, globally-distributed sales and manufacturing business. (4 marks)
List two (2) operational disadvantages a TPS could impose on a large, globally-distributed sales and manufacturing business. (4 marks)
Explain how data from TPSs can be incorporated into Business Analytics packages.
Include discussion of short-term operational insights, and longer-term, strategic impacts the analytics would yield. (8 Marks)

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