equires Respondus LockDown Browser + Webcam Time Left:1:25:09 Ishmeet Singh: Attempt 1 Previous Be Page 2 of 11 Question 3 (1 point) Listen Which of the following is a recommended way to position your contact center and your organization for maximum success? Focus on providing good service through just one or two customer contact channels. Put your greatest effort into cutting costs since most centers do not generate revenue. Look for ways to add strategic value within your organization. Isolate your contact center to prevent problems in other departments from impacting the contact center. Question 4 (1 point) Listen What is an employee doing when an employee is paying attention to the task they are doing, such as checking in a hotel guest or ringing up a sale, rather than giving O K