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erfect does 'noise' have in the communication model? A. It distorts and obscures the sender's intended message. B. It prevents the sender from forming a

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erfect does 'noise' have in the communication model? A. It distorts and obscures the sender's intended message. B. It prevents the sender from forming a message. C. It helps the sender to select a more a e sender to select a more appropriate medium to transmit the message. D. It helps the receiver to decode the message more careruny C. The concept of 'noise' applies only in cases of miscommunication 4. Which of these forms of communication is the poorest for communicating emotio meaning and providing social support in the workplace? A. Face-to-face small group sessions B. Email C. Telephone calls D. Video conferences E. All of the above. 5. Which of these statements about nonverbal communication is FALSE? A. Nonverbal communication has more formal rules than does verbal communication. B. Nonverbal communication is more automatic and unconscious than is verbal communication C. Nonverbal communication is an important part of emotional labour. D. Most information in face-to-face meetings is communicated nonverbally. E. Nonverbal communication tends to be more ambiguous and susceptible to misinterpretation than is verbal communication. 6. The most obvious cross-cultural communication challenge is: A. silence. B. shaking hands. C. language. D. smiling E. nonverbal communication

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