ERP brings together all the functions of a company using one software program. When the "big-bang" approach is used, the old system is shut down, and the new ERP system is up and running, like going cold turkey. The "phased-in" approach is when only parts of the ERP system are implemented, and when that part is up and running, the next part will be phased in.

As a group, complete the following:

1. Consider a business process you have experienced at work, as a customer, or as a student. Examples might include any function in a work setting, such as payroll and purchasing, or any method you have interacted with, such as ordering from a Web site, obtaining a loan, eating at a restaurant, or registering for classes at your college or university. Describe the degree to which the steps in the process are integrated. What is/was the impact of that integration on you and the organization?