Esme was new to the salesforce and wanted to make a good impression. Though she didn't understand the new product completely, she was too afraid to ask questions, so she attempted to sell it as best she could. She failed to meet her monthly quota. Esme repeated the same behavior the next month with similar results. Which aspect of the National Association of Colleges and Employers' definition of professionalism does Esme need to address?

Group of answer choices

personal accountability

learning from her mistakes

effective work habits

ethical behavior