Ethics Case - Appropriate Control Procedures

The following is an excerpt from a conversation between two sales clerks, Jean Moen and Sara Cheney. Jean and Sara are employed by Turpin Meadows Electronics, a locally owned and operated electronics retail store.

Jean:

Did you hear the news?

Sara:

What news?

Jean:

Neal and Linda were both arrested this morning.

Sara:

What? Arrested? Youre putting me on!

Jean:

No, really! The police arrested them first thing this morning. Put them in handcuffs, read them their rightsthe whole works. It was unreal!

Sara:

What did they do?

Jean:

Well, apparently they were filling out merchandise refund forms for fictitious customers and then taking the cash.

Sara:

I guess I never thought of that. How did they catch them?

Jean:

The store manager noticed that returns were twice that of last year and seemed to be increasing. When he confronted Neal, he became flustered and admitted to taking the cash, apparently more than $9,000 in just three months. Theyre going over the transactions of the last six months to try to determine how much Linda stole. She apparently started stealing first.

Write a minimum of 400 words to suggest appropriate control procedures that would have prevented or detected the theft of cash. Include specific ways you believe Neal and Linda used to steal and how you would prevent those problems in the future. You do not need to reply to other students.