Evaluate any three ethical issues that might arise in management accounting with regard to environmental reporting (6marks)

In the context of environmental management accounting (EMA) summarize six ways in which the management accountant could assist in developing and developing better environmental analysis tools and techniques (6marks)

Maslahi Safaris Ltd. Is a tour company that operates a fleet of more than 300 vehicles. The company has opened 10 branches in the country which are headed by branch managers. The performance of the manager of each branch is evaluated using financial measures. Many of the branch managers are not happy. They believe that there could be conflict between good performance and achieving short term profits. They are also unhappy that their profits reports include a share of head office costs that they cannot control

Required

Discuss why non-financial performance measures are important in the service sector (4marks)

Propose with reasons, two non-financial performance measures that maslahi Safaris Ltd. Could use to evaluate the performance of the branch managers (2marks)

Explain how benchmarking is useful in organisations (2marks)