Evaluate the role of the manager in the situation outlined in the media pieces. At what point does a manager or leader get involved with this conflict? How could a manager or leader adapt formal mediation strategies to help manage or resolve this work conflict? Outline strategies Todd can use to draft a potential agreement. Provide examples of each type of statement (i.e., fractionation, framing, reframing, and common ground) that might be included in a mediated agreement. What advice did you receive from a knowledgeable person? How were you able to use it in this case? At what point would you refer this to the human resources department or to online resources for formal mediation? If the HR intervention is not practical or possible, identify two or three online resources to propose for formal mediation. Explain why you chose these sources