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Evaluate the roles that strategic public relations play, which contribute to the reduction of the crisis occurrences, as well as the function of communication prior,

Evaluate the roles that strategic public relations play, which contribute to the reduction of the crisis occurrences, as well as the function of communication prior, during and post crises

Papa John's Racial Slur Crisis: 2018

( Pre - crisis)

Under pre-crisis discuss on the Papa John's stakeholders, crisis management plan (CMP), spokesperson, communication channels.

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