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Even though Quality Care Hospital has an EHR, many old paper records still exist, and the hospital is required by law to continue to retain

Even though Quality Care Hospital has an EHR, many old paper records still exist, and the hospital is
required by law to continue to retain them. Since the hospital was unable to maintain all of the records
onsite, it hired Acme Storage to store its records offsite. Acme has stored all paper records since March
1,2015. Quality Hospital somehow stopped paying the storage fees to Acme in 2019. On January 1,
2021, Acme started to throw out the records in a big dumpster. A new HIM director was hired on
December 7,2021. The HIM Department received a medical record request on February 18,2022. The
Release of information clerk could not locate the information and asked the HIM director where he
could locate paper medical records dating back to 2013. It took a few days for the HIM director to track
down the records. On February 23,2022, the HIM director discovered that Acme had thrown out the
records. On February 23,2022, the HIM director notified you, the privacy officer.

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