Event Meeting role-play.

Begin the meeting by welcoming the participants and giving a summary of the client's needs and any special requests. For the purpose of this assessment the roles of:

• the Event Coordinator
• the Front office Manager
• the Restaurant Manager
• the Head Chef
• the Maintenance Manager

The next step is to establish each person's role in the conference and what they are required to achieve.

During the meeting, you are required to demonstrate effective communication skills including:

• using a warm and friendly tone to build rapport
• speaking clearly
• asking questions clearly and concisely
• clearly and accurately responding to questions

use active listening techniques