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Everyone knows the brand name Kleenex. Kleenex is what many consumers think of when they think of tissues. This widely recognized brand name is a

Everyone knows the brand name Kleenex. Kleenex is what many consumers think of when they think of tissues. This widely recognized brand name is a source of
a. a cost advantage
b. generalization of a brand
c. a niche competitive advantage
d. a product differentiation competitive advantage
e. market augmentation
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