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Ex 2: Quality of a steel garage doors. Specification is set at [74kg, 86kg] following customer's voice. The door weight of the current process follows

Ex 2: Quality of a steel garage doors. Specification is set at [74kg, 86kg] following customer's voice.

The door weight of the current process follows normal distribution with mean of 82.5kg and a standard deviation of 4kg.

What are the process capability ratio and process capability index?
How can you improve the process?

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