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Exam 1 MGMT 5315 The total available points are 100. 2. A company is deciding between 2 foreign firms to provide its call center services.
Exam 1 MGMT 5315 The total available points are 100. 2. A company is deciding between 2 foreign firms to provide its call center services. A factor-rating method is used. Factors are rated on a scale of 1-10, with 1 being the best score. (Total 10 Points) A: If the factors are weighted equally (respective weights of .3333), which firm is preferred? (5 Points) B: Suppose a consultant recommended that Factor 2 be three times as important as Factor 1, while Factor 3 should be four times as important as Factor 1. Using the weighted method, what is the factorrating scorer for each firm and which firm is preferred? (Round your weights to the third decimal place.) (5 Points) Firm A B Factor 1 8 4 Factor 2 7 8 Factor 3 5 7 A. Firm A FR = 8*.333+7*.333+5*.333 = 6.667 Firm B FR = 4*.333+8*.333+7*.333 = 6.327 Weight Factor 1 1 Factor 2 3 Factor 3 4 B. Firm A WFR = (8*1+7*3+5*4)/8 = 6.125 Firm B WFR = (4*1+8*3+7*4)/8 = 7.000
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