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Examine the different applications of information systems used by AMAZON and UPS as it relates to managing the following: Decision Making Knowledge Retention In conclusion,

Examine the different applications of information systems used by AMAZON and UPS as it relates to managing the following:

  1. Decision Making
  2. Knowledge Retention

In conclusion, explains how each company uses its information systems to offer a distinctly different experience to its customers and most importantly provide them with a sustainable competitive advantage.

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