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Examine the principles of Total Quality Management ( TQM ) and their application in enhancing operational efficiency and product / service quality within manufacturing and

"Examine the principles of Total Quality Management (TQM) and their application in enhancing operational efficiency and product/service quality within manufacturing and service industries. Discuss the key components of TQM, including continuous improvement, customer focus, employee involvement, and process management. Evaluate the role of TQM in minimizing defects, reducing waste, and optimizing resource utilization throughout the production/service lifecycle. Analyze case studies illustrating successful implementation of TQM strategies and their impact on organizational performance and competitiveness."

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