Answered step by step
Verified Expert Solution
Question
1 Approved Answer
Example of business model format or template. Using the following Guides: How the business is organised and provides the actions you plan to take, aligns
Example of business model format or template. Using the following Guides:
- How the business is organised and provides the actions you plan to take, aligns the organisations mission, objectives, performance drivers and business practices
Items in Business Model:
- Contact centre's vision and mission statement
- Business goals/outputs
- Economic model consisting of key variables/performance drivers e.g. occupancy, conversion per contact & cost per call
- Business practices that affects performance (people, processes & technology)
- Identification & creation of a supporting culture
- A feedback mechanism
Aspects of mission statement
1.Statement of purpose: What the organisation and its employees are here to do
2.Statement of value: What the organisations rules of behaviour and corporate beliefs are
3.Statement of competitive advantage: What the organisation does really well
4.Vision statement: What the organisation future looks like
5.Stakeholder expectations: What's at stake for everyone involved
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started