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Exercise 11 - Al- Mennahel Company produces and sells air-conditions. The following data is pertaining to quality in 2016 - 2017: Detail 2016 (in ID)

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Exercise 11 - Al- Mennahel Company produces and sells air-conditions. The following data is pertaining to quality in 2016 - 2017: Detail 2016 (in ID) 2017 (in ID) Sales ID 2,450,000 ID 2,200,000 Cost of quality: Quality training ID 16,500 ID 18,800 Scap ID 18,500 ID 19,300 Design production process ID 198,000 ID 130,000 Repair the returned units ID 43,000 ID 48,000 Rewirk ID 170, ID 185,000 Preventive maintenance ID 135,000 ID 95,000 Inspection ID 65,000 ID 48,000 Finiside product testing ID 94,000 ID 124,000 Required: 1 - Compute quality cost and percentage of sales for each type of quality cost for 2016 and 2017. 2 - Compare the cost of quality in two years

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