Exercise 22-18 (Algo) Performance measures-balanced scorecard LO A3 Midwest Manufacturing uses a balanced scorecard as part of its performance evaluation. The company wants to include information on its sustainability efforts in its balanced scorecard. For each performance measure below, indicate the most likely balanced scorecard perspective it relates to: customer, internal process, innovation and learning, or financial. 1. Operating cash flow 2. Percentage of energy used from renewable sources 3. Market value 4. Cubic feet of natural gas used Internal process 5. Customer feedback on sustainability reputation 6. Dollar amount spent on researching green products 7. Number of solar panels installed Internal process 8. Gallons of water used 9. Patents for green products applied for 10. Percentage of materials recovered from other products Internal process Innovation and learning