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Exercise 7 - 1 0 ( Algo ) Customer Profitability Analysis [ LO 7 - 3 , LO 7 - 4 , LO 7 -
Exercise Algo Customer Profitability Analysis LO LO LO
Worley Company buys surgical supplies from a variety of manufacturers and then resells and delivers these supplies to hundreds of hospitals. Worley sets its prices for all hospitals by marking up its cost of goods sold to those hospitals by For example, if a hospital buys supplies from Worley that cost Worley $ to buy from manufacturers, Worley would charge the hospital $ to purchase these supplies.
For years, Worley believed the markup covered its selling and administrative expenses and provided a reasonable profit. However, in the face of declining profits, Worley decided to implement an activitybased costing system to improve its understanding of customer profitability. The company broke its selling and administrative expenses into five activities as shown:
tableActivity Cost Pool Activity MeasureTotal Cost,Total ActivitytableCustomer deliveries Number ofdeliveries$ deliveriestableManual order processing Number of manualorders orderstableElectronic order processing Number ofelectronic orders orderstableLine item picking Number of line itemspicked line itemstableOther organizationsustaining costsNoneTotal selling and administrative e
Worley gathered the data below for two of the many hospitals it servesUniversity and Memorial each hospital purchased medical supplies that cost Worley $ to buy from manufacturers:
tableActivityActivity Measure,University,MemorialNumber of deliveries,Number of manual orders,Number of electronic,orderstableNumber of line itemspicked
Required:
Compute the total revenue Worley would receive from University and Memorial.
Compute the activity rate for each activity cost pool.
Compute the total activity costs assigned to University and Memorial.
Compute Worley's customer margin for University and Memorial. Hint Do not overlook the $ cost of goods sold that Worley incurred serving each hospital.
Complete this question by entering your answers in the tabs below.
tableRequiredRequired,Required,Required
Compute the activity rate for each activity cost pool.
Note: Round your answers to decimal places.
tableActivity Cost Pool,Activity RateCustomer deliveries,per deliverytableManual orderprocessingtableper manualordertableElectronic orderprocessingtableper electronicorderLine item picking,tableper line itempicked
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