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Exercise 8 . 1 6 Consider the university admission process described in Exercise 1 . 1 ( p . 4 ) and the corresponding issues

Exercise 8.16 Consider the university admission process described in Exercise 1.1
(p.4) and the corresponding issues documented in Exercise 6.4(p.201).
a.) Apply the redesign heuristics in order to address the issues documented in Exercise 6.4.
b.) Capture the resulting to-be model in BPMN (after process redesign):
c .) Explain the impact of the changes you propose in terms of the performance dimensions of the Devils Quadrangle.

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