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Exercise 8 . 1 6 Consider the university admission process described in Exercise 1 . 1 ( p . 4 ) and the corresponding issues
Exercise Consider the university admission process described in Exercise
p and the corresponding issues documented in Exercise p
a Apply the redesign heuristics in order to address the issues documented in Exercise
b Capture the resulting tobe model in BPMN after process redesign:
c Explain the impact of the changes you propose in terms of the performance dimensions of the Devils Quadrangle.
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